Effective Date: [20-01-2025]
Welcome to Pearl Skin Care! We aim to provide you with a smooth and efficient shipping experience. Please review our shipping policy to better understand how we handle orders and deliveries.
Order Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
- Domestic Shipping (Pakistan):
- Flat rate: PKR 200.
- Free shipping on orders above PKR 2,000.
- Delivery Time: 2-3 business days.
- International Shipping:
- Shipping charges are calculated at checkout based on your location.
- Delivery Time: 7-14 business days (depending on the destination).
Order Tracking
Once your order is shipped, we will send you a tracking number via email or WhatsApp, allowing you to monitor your package.
Shipping Restrictions
- Currently, we do not deliver to P.O. boxes or APO/FPO addresses.
- Certain regions may experience delivery delays due to unforeseen circumstances.
Damaged or Lost Items
- If your order arrives damaged or is lost during transit, please contact us immediately at pearlsoap12@gmail.com or WhatsApp us at +92 349 6319101 with your order details.
- We will investigate the issue and work with you to resolve it.
Customs and Duties (International Orders)
- Customers are responsible for any customs and import duties that may apply.
- Pearl Skin Care is not responsible for delays caused by customs clearance.
Contact Us
If you have any questions about our shipping policy, feel free to reach out:
- Email: pearlsoap12@gmail.com
- WhatsApp: +92 349 6319101
We value your trust and appreciate your support of Pearl Skin Care.
